How to choose a laboratory service provider for your analyses?
What criteria should you consider when selecting a partner laboratory for chemical analysis and material characterization?
As an industrialist, you need reliable, high-quality analyses in chemistry or materials characterization. Here are a few tips to help you choose the right service provider.
Assess your analysis needs
Before even looking for a service provider laboratory, you need to clearly identify your testing needs. To do this, we recommend that you first determine the type of testing or expertise you require. This will enable you to better target laboratories that have the skills and equipment to meet your needs.
The FILAB laboratory provides its clients with a team of over 100 people (including 70 with master’s degrees) working in a 5,200 m² environment.
Ensure the laboratory's good reputation
To ensure the reliability of a laboratory, you can rely on its reputation. To do this, we recommend searching for reviews, testimonials, or customer feedback on Google. This is a sure way to obtain reliable information about a service provider.
Thanks to “Verified Reviews,” you can be sure of FILAB’s good reputation and customer satisfaction.
Verify compliance with quality standards
A laboratory providing analytical chemistry services must comply with strict quality standards. Ensure that it is certified and follows industry protocols and standards. ISO 17025 certification is a good indicator of compliance with international standards.
The FILAB laboratory offers high value-added chemical analysis and expertise services, some of which are performed under COFRAC ISO 17025 accreditation.
Detailed coverage available at www.cofrac.fr – Accreditation number: 1-1793
Ensure staff expertise
Reputation is also built by people! We recommend that you rely on the expertise of the service provider laboratory’s employees. They are trained and gain experience with the aim of always delivering reliable results.
Assess the quality of the analytical portfolio
The technologies and equipment used by the laboratory are crucial to the quality of the results. Ensure that the laboratory has state-of-the-art equipment and uses modern testing methods. on the equipment available and its maintenance.
Every year, the FILAB laboratory makes significant investments in renewing and expanding its analytical facilities (2,100 m²) in order to best meet the needs of its customers.
Find out about deadlines and costs
It is important to know the turnaround times for processing and completing analyses or expert assessments, as well as their costs. Compare the rates offered by different laboratories, but do not sacrifice quality for short-term savings.
At FILAB, we offer immediate processing of your samples upon receipt. In addition, in order to meet your requirements, we are able to offer urgent services for the completion of your analyses.
Request transparent communications and clear reports
Ensure that the laboratory communicates effectively and transparently from the quote request to the delivery of results.
The FILAB laboratory provides its customers with the know-how and expertise of its team and offers them a dedicated technical contact person.
S'assurer du respect de la confidentialité des données
Check with the laboratory to find out if it takes strict measures to protect the confidentiality of your data and issues.
At the FILAB laboratory, we offer clients who wish to do so the opportunity to sign a confidentiality agreement, also known as an NDA (Non-Disclosure Agreement), in order to guarantee the confidentiality of our exchanges.
