ISO 9001 certification | FILAB laboratory

For industrial companies, the reliability of a result does not depend solely on an analytical technique: it also relies on how services are organized, on the control of the analytical stages, and on the traceability of information. The ISO 9001 certification is part of a quality management approach designed to structure processes, monitor customer satisfaction, and continuously improve the operation of the Filab laboratory.

This approach addresses the challenges of product development, quality control, anomaly investigations, the qualification of raw materials, and expertise in materials or finished products. It facilitates communication between the Filab laboratory and its customers through a defined working framework, from identifying requirements through to the delivery of results.

Before the analysis begin, the FILAB laboratory reviews each request to clarify the matrix, the parameters to be investigated, sampling conditions, deadlines, and the expected reporting format. This step makes it possible to build an analytical strategy consistent with your industrial objective.

The FILAB laboratory has complementary techniques for identifying, characterizing, and quantifying compounds or materials. The instrumental choice depends on the sample’s physicochemical properties, the preparation required, the sensitivity needed, and the information expected.

Using an ISO 9001-certified laboratory helps place your analysis within an organizational framework focused on service control and customer satisfaction. This approach is particularly valuable when results support development, production, qualification, or problem-solving decisions.

The FILAB laboratory provides physicochemical analysis and characterization services tailored to industrial challenges. Our teams guide the selection of methods according to the nature of the sample, the compounds being investigated, the expected thresholds, and the objective of your study.

Investigations may notably involve transmission electron microscopy, thermogravimetric analysis (TGA), gas chromatography with headspace sampling and mass spectrometry through HS-GC-MS analysis, or separations by HPLC with refractive index detection.

The FILAB laboratory teams provide technical monitoring throughout the service, from sample receipt through to result interpretation when included within the scope of the assignment. The information required to understand the study is documented to facilitate data use by your teams.

For elemental substances that may be present in pharmaceutical products, the analytical approach may notably be based on the requirements relating to ICH Q3D. The FILAB laboratory works with you to define the relevant analysis and testing conditions compatible with your specifications.

At the Filab laboratory, our quality approach focuses on analysing feedback, identifying any potential deviations and implementing improvement actions. This continuous process supports service continuity and the adaptation of our services to the needs of industrial companies. That is why we are also ISO 17025 accredited.

To start your project, you should provide the Filab laboratory with the available information about your samples, your analysis objective, the parameters sought, the quantities to be supplied and your deadline constraints. The technical teams will then be able to direct your request towards a suitable service.

Describe your needs, provide the characteristics of your samples and request a discussion with the Filab laboratory in order to define a suitable analytical strategy.